7.1 What is web-based email?

The web-based email tool in Business Collaborator allows users to read and send email from their Business Collaborator accounts, through a web browser. This has a number of advantages over traditional email tools since users can:

• access and send email from any computer (with a web browser)
• access and send email from anywhere in the world
• create attachments from files stored in Business Collaborator
• extract attachments from their email and move them into a folder (i.e. upload documents via email)

This tool also provides groups of people working together with a shared email facility. Everyone can access all the emails stored in the shared email folder and so everyone has access to a complete view of project information, irrespective of the original recipient of the email (see section 7.5.1 for details of setting up a shared email folder).

In order to receive email using Business Collaborator, you must have an existing mail account with a server and you must be able to access this account via the POP3 protocol. If you are unsure whether you have such an account, check with your system administrator - you will also need to know your email user name and password, and the name of the mail server.